To begin instant remote access on your computer:

Open the following link to download and run the installer:

http://connect.teamviewer.com/


Click Save File and it will auto download to the folder your downloads are set to reach (usually Downloads)


Double click the file TeamViewerQS_en.exe and then note the login info shown.


Send me the Teamviewer ID and Password

I will connect to your computer and we will work together to resolve the problems.